CareOptimize State of the Practice Report
Wednesday, August 21st, 2019

There are so many moving parts in healthcare’s regulatory arena it can be difficult to keep up. With the CareOptimize State of the Practice Report, you can ferret out issues in your practice that may be affecting efficiency, productivity, and your bottom line.

In 30 minutes, the complimentary CareOptimize State of the Practice Report gives you a comprehensive summary of Key Performance Indicators across your operation. Having all this information in one place will allow for informed decisions on many levels. Reports include:

Active Contracts – Lists all contracts inside your system, when they are effective and when they expire, to see that all contracts are there
BBP Jobs List – Makes sure all the jobs set to run nightly are, in fact, doing so
Licensed Providers – Lists all licensed providers within your system and the licensing types they have
A/R Aging  – Shows any accounts receivable outstanding receivable by plan, with 30, 60, and 90-day listings
Bill Lag Time – Average time elapsed between encounter date of service and first bill date for the last 30 days
Charge Entry Lag Time – How long it is taking each provider to get charge entries in for the last 30 days
Denial Rate – Breaks down denials throughout the system and shows you why you are getting those denials
Top 20 Payers – Total amount of transactions from your 20 highest payers and what percentage is coming in from each payer
Unapplied Credits – Where you have credits at encounter and account levels
Avg. Appointment per Day by Provider – A productivity report showing total appointments for each provider, number of no-shows, and the average overall for the last 30 days
First Third Appointment by Resource – Shows profitability and the amount of load for each provider by accessing the appointment book, finding the third open time slot, and the lag time between those
PM Tasks Not Completed –  Oldest date of task and listing of assignees for each
Kept Appointment With No Charges – Broken down by resource and event, this catches those appointments that may have fallen through the cracks and have not yet been billed
MIPS Quality – Gives a broad overview of all the measures configured for CQM
MIPS Risk Assessment – Shows your potential maximum surplus from MIPS and potential reductions
EHR Task Over 7 Days Old – Shows the oldest date of any open tasks to help move tasks and tracking
Users With More Than 20 Outstanding Tasks – Helps with tracking possible inefficiencies
Provider Approval Queue – Shows open EHR tasks by user (documents, notes, HIE documents, etc.)
Open Referrals – Referrals not in a complete status and overall number (no patient details)
Rosetta Status – Shows anything stuck in Rosetta holding tank for more than 24 hours
Unmatched Refills – Listed by provider, gives an overview to ensure medications are being matched to the correct patients
Versions – Good for system administrators, this lists versions of software in your system
Templates Usage – Lists all templates used in the past 2 months, providing information for upgrades, customizations, efficient workflows, etc.
Average Days to Complete Documentation – Shows amount of time from encounter date to actual note being finalized
Chronic Care Management – Tracks CCM codes being billed and their associated diagnosis codes Relevant for practices with CCM programs
Unspecified New Codes – Shows every code used by providers for last 60 days – compared with denial rate to help alleviate inaccurate coding to lower denial rates