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Telehealth Compliance Programs Are Imperative

The rapid expansion of telehealth throughout the United States as a result of the COVID-19 pandemic has allowed providers to continue to support their patients while reducing business disruption. The growth of telehealth has also encouraged businesses to leverage technology, find new ways to provide medical care, and lower costs.

Although telehealth offers tremendous provider opportunities, there are also considerable risks. The recent surge of telehealth services has significantly prompted changes to federal and state regulations and requirements. The tangled network of federal and state regulations make legal compliance for telehealth providers exceptionally challenging, reinforcing the need to have robust compliance programs and measures in place.

Providers should make sure written policies that specifically require compliance with relevant federal and state laws, regulations, and requirements have been implemented. Policies enacted prior to the outbreak of COVID-19 should be evaluated and tweaked as needed. To oversee these changes, practices should name a compliance officer, who can also take care of allocating resources to carry out compliance program integration. Along with training all staff, annual compliance program audits should be undertaken to measure compliance activity and its effectiveness. Furthermore, staying on top of evolving laws and regulations is key in maintaining successful and current enforcement policies in place.

This update is provided by CareOptimize. We provide healthcare management consulting services and products, managed care solutions, value-based expertise, Nextgen EHR utilities, MIPS consulting, and more. CareOptimize has helped numerous healthcare organizations succeed for more than a decade. For more information, please call 855.937.8475.